Job Description:  Server

Availability:  Full time/ Part time

Summary of Position: A server’s duties include taking food and drink orders and writing them down on order slips, and ensuring that tables are served properly and that all payments are collected. To succeed in this role, you will need to have a positive attitude and ability to work well under pressure with bussers, cooks and other staff. Previous work experience involving customer service in a fast-paced environment is greatly desired.

Reports to: AGM/ GM

Millie’s Spring Valley

4866 Massachusetts Ave, NW

Washington, DC

Server Responsibilities: 

• Take food and drink orders from customers accurately and with a positive attitude.
• Write patrons’ food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
• Engage with customers in a friendly manner.
• Knowledge of the menu, with the ability to make suggestions.
• Ensure tables are enjoying their meals and take action to correct any problems.
• Collect payments from tables.
• Prepare checks that itemize and total meal costs and sales taxes.
• Help food preparation staff when necessary.

Server Requirements:

• Three to five years serving experience
• Experience providing excellent customer service in a fast-paced environment.
• A positive attitude and ability work well under pressure with bussers, cooks and other staff.
• Ability to lift up to 20 pounds.
• Able to perform high-quality work while unsupervised.
• Able to handle money accurately and operate a point-of-sale system.
• High school diploma.
• Ability to work in a fast-paced work environment and deliver orders in a timely manner.

It is understood that there may sometimes be tasks or needs that fall outside of this description, and it is expected the employee will use sound judgment to manage these tasks, completing them where needed and asking for assistance or direction as appropriate.